Privacy Policy

Who we are

Efamy Food Products is the data controller for personal data collected through this website. Add the registered company name, company number, registered address and ICO registration number here.

What we collect

• Details you give us: name, email address, delivery address and phone number when you order or contact us.
• Order information: what you bought, when, and the amount paid. Card details are handled by our payment provider and never reach our servers.
• Usage data: pages visited and interactions, collected through analytics. Confirm the cookie consent approach before enabling.

Why we use it, and our lawful basis

Each purpose needs a stated lawful basis under UK GDPR: performing the contract to fulfil orders, legitimate interests for fraud prevention and service improvement, consent for marketing email and non-essential cookies, and legal obligation for tax records.

Who we share it with

List every processor, including payment provider, email provider, hosting and analytics, and note any transfers outside the UK together with the safeguard relied on.

How long we keep it

State a retention period for each category. Order and tax records are generally kept six years; marketing consent should be reviewed regularly.

Your rights

Cover the right of access, rectification, erasure, restriction, portability, and objection, including objecting to direct marketing. Give the contact route for exercising them and the right to complain to the Information Commissioner's Office.

Cookies

Analytics and marketing cookies require consent before they are set. If Google Analytics or a Meta Pixel is enabled, a consent mechanism is needed and this section must describe it.

Contact

Questions about this policy can be sent to info@efamys.co.uk.